When People Are Your Product, Client Relationships Need Extra TLC

The staffing industry is a unique beast where the people are the product. With all the quality control tactics known to man there will always be one that’s uncontrollable, the human element. Now more than ever, the quality of the relationships you have in place with your clients needs to be continuously maintained and strengthened. As you both struggle with the challenges of finding qualified candidates, it’s tempting to lower standards and cut corners. But, remember that keeping your focus on quality over quantity can pay off in droves for you both. I talked about this in a prior post titled 5 Elements to Building Lasting Relationships in Staffing Sales and thought now would be a great time to revisit the topic.