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Day: September 8, 2012

Focus Your Efforts to Achieve True ROI

Several years ago, when I was a rising star in the staffing industry, I learned a valuable lesson that has shaped how I approach nearly everything I do today in both my business and personal life.

I had a client where we did a lot of high volume hiring that required us to shovel people through the door just to keep up with demand. To keep the volume of hires up, we cut some corners and as a result, quality suffered. We consistently submitted more candidates than our competitors but started to see our market share with that particular client suffer.

We hit what I felt was an ultimate low when 25% of our temps were terminated in the same day (later known as “fire ‘em Friday”).

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